Got a problem?

Got a problem?

All our goods are shipped out from our warehouse partner, in Ross on Wye. If you have a problem with an order, or need to return something (see our T&Cs), drop us an email on or you can call the warehouse on 0300 102 3222.

Please make sure you send your catalogue orders by post to the address on the order form:

FREEPOST RTJL-BSGK-TCTJ, Muscular Dystrophy UK, PO Box 33, ROSS-ON-WYE, HR9 9WA.

Some orders have been received at head office in London so are taking longer to process as we have to then post them on. 

We have had a few delays due to postal strikes, but hopefully you should receive your order safely in good time.